{"id":81391,"date":"2023-02-21T18:10:01","date_gmt":"2023-02-21T18:10:01","guid":{"rendered":"https:\/\/www.airmeet.com\/hub\/?p=81391"},"modified":"2023-06-27T09:01:22","modified_gmt":"2023-06-27T09:01:22","slug":"event-intent-and-why-every-cmo-should-care-about-it","status":"publish","type":"post","link":"https:\/\/dev-hub.airmeet.com\/hub\/blog\/event-intent-and-why-every-cmo-should-care-about-it\/","title":{"rendered":"Introducing Event Intent (And Why Every CMO Should Care About It)"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"81391\" class=\"elementor elementor-81391\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4131a2a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4131a2a\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2a78a09\" data-id=\"2a78a09\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3e0b3cf elementor-widget elementor-widget-text-editor\" data-id=\"3e0b3cf\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><a href=\"https:\/\/startupbonsai.com\/personalization-statistics\/\"><span style=\"font-weight: 400;\">80% of customers<\/span><\/a><span style=\"font-weight: 400;\"> are more likely to buy from a brand that offers personalized experiences.\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">With companies relying on the same personalization tactics, sales and marketing teams need new ways to get buyers\u2019 attention.\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">Here\u2019s the good news: if someone adds your event to their overstuffed calendar, they\u2019re interested in what you have to say.\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">Attendance and event interactions are stronger signals than just about every other format of intent data that B2B companies are using today.<\/span><\/p><p><span style=\"font-weight: 400;\">A whole new wave of intent data is coming and it\u2019s going to be huge:<\/span><b> event intent<\/b><span style=\"font-weight: 400;\">.<\/span><\/p><p><span style=\"font-weight: 400;\">Event intent is made up not only of registration and attendance, but also how each contact engaged with polls, sessions, chat, and more.\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">If you wanted to, you could organize an entire event designed to collect the exact sort of intent insights you crave from your target accounts (for new revenue) or current accounts (for expansion opportunities).\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">Let\u2019s get into why I believe event intent deserves a long stint in the spotlight\u2014and how you can use it.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3280367 elementor-widget elementor-widget-image\" data-id=\"3280367\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"417\" src=\"https:\/\/dev-hub.airmeet.com\/hub\/wp-content\/uploads\/2023\/02\/Why-CMOs-should-go-all-in-on-event-intent-1024x534.png\" class=\"attachment-large size-large wp-image-81398\" alt=\"What You Get with Event Intent\" loading=\"lazy\" srcset=\"https:\/\/dev-hub.airmeet.com\/hub\/wp-content\/uploads\/2023\/02\/Why-CMOs-should-go-all-in-on-event-intent-1024x534.png 1024w, https:\/\/dev-hub.airmeet.com\/hub\/wp-content\/uploads\/2023\/02\/Why-CMOs-should-go-all-in-on-event-intent-300x156.png 300w, https:\/\/dev-hub.airmeet.com\/hub\/wp-content\/uploads\/2023\/02\/Why-CMOs-should-go-all-in-on-event-intent-768x400.png 768w, https:\/\/dev-hub.airmeet.com\/hub\/wp-content\/uploads\/2023\/02\/Why-CMOs-should-go-all-in-on-event-intent.png 1450w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6a8071a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6a8071a\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-10b1745\" data-id=\"10b1745\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1ed16ac elementor-widget elementor-widget-text-editor\" data-id=\"1ed16ac\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h3><strong>Get to know your buyers\u2014on your terms<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">Virtual, hybrid, and in-person events all offer their own set of zero-party data, which are insights that your audience shares intentionally with your brand. Think answers to event registration questions, polls, swag preferences, voting for experiences, etc. The data that your attendees willingly give you.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This zero-party data has a very different flavor than first-party data. Website analytics isn\u2019t offered intentionally (despite cookie \u201cacceptance\u201d). Although necessary to compete and win today, experiences that are personalized with first-party data can make people feel like they\u2019re being spied on. But with zero-party data, you can <\/span><b>customize experiences based on information given willingly and proactively<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">And let\u2019s be real\u2026third-party data, for its part, is <\/span><a href=\"https:\/\/www.forbes.com\/sites\/theyec\/2022\/09\/12\/the-slow-death-of-third-party-cookies\/?sh=5552218a4026\"><span style=\"font-weight: 400;\">dying a little more each year<\/span><\/a><span style=\"font-weight: 400;\">. So zero-party data can serve not only as a nice <\/span><i><span style=\"font-weight: 400;\">accompaniment to first-party data<\/span><\/i><span style=\"font-weight: 400;\">, but also as a powerful <\/span><i><span style=\"font-weight: 400;\">replacement for third-party data<\/span><\/i><span style=\"font-weight: 400;\">. If you drive paid traffic to your event registration pages, you can build out your knowledge of each contact before, during, and after the event using event intent data.<\/span><\/p>\n<h3><strong>Respect the time attendees give you<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">It\u2019s not like you <\/span><i><span style=\"font-weight: 400;\">want<\/span><\/i><span style=\"font-weight: 400;\"> engagement data to fall through the cracks.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">But it does, because you\u2019re dealing with\u2026<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Lack of automated data capture into attendee behavior for personalizing pre-and post-event outreach (leading to lower conversions)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Limited ways to capture engagement and activity metrics that will help segment leads based on intent<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Unscalable methods for engaging with leads in the pipeline<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Poor visibility into customer intent for improving expansion and renewal rates<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Lack of data to identify champions and build programs to increase loyalty<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Event intent solves these issues and allows you to finally capture and utilize that data so you can respect the time that attendees spend with you.<\/span><\/p>\n<p><b>Make the most out of every detail<\/b><span style=\"font-weight: 400;\">. AEs can follow up with target accounts based on their interests, your marketing team can automate the delivery of resources relevant to each contact, and your customer success team can schedule implementation calls to help accounts set up the new strategy shared during an event.<\/span><\/p>\n<h3><strong>Focus on the person, not just the account<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">AEs are always looking for data on individual contacts, especially for large accounts where dozens of people could potentially be your decision-makers, champions, or advocates.&nbsp;<\/span><\/p>\n<p><i><span style=\"font-weight: 400;\">Who\u2019s most interested in your solution? Who wants to pull the trigger ASAP?<\/span><\/i><\/p>\n<p><span style=\"font-weight: 400;\">Event intent data allows you to amass a wealth of knowledge on who\u2019s hungry for your solution and the pain points they\u2019ve admitted to so your sales team can <\/span><b>prioritize how they spend their time and find better ins<\/b><span style=\"font-weight: 400;\">.&nbsp;<\/span><\/p>\n<h3><strong>Build stronger relationships and alignment with sales and CS<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">As a CMO, you make it your job to serve leaders on other teams. Event intent data offers a way to leave theoretical conversations on alignment behind. It gives you a real, practical way to collaborate and drive better results all around.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You can <\/span><b>lead the charge in collecting event intent data and making it readily available<\/b><span style=\"font-weight: 400;\"> for all of your revenue-generating teams.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here are some ways you might help:<\/span><\/p>\n<p><b>For Sales<\/b><span style=\"font-weight: 400;\">:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Engage and target specific buyers and accounts at the right time using event engagement intent signals to book more meetings and accelerate pipeline<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Know your attendees better with detailed event activity insights, and arm your sales team with relevant event data to close deals faster<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Capture data points on buying intent that sales can leverage for outreach<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Set up meaningful interactions and touchpoints with high intent buyer groups to convert them faster with the right events<\/span><\/li>\n<\/ul>\n<p><b>For customer success<\/b><span style=\"font-weight: 400;\">:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Collect actionable customer data across event experiences to be used as a part of retention strategy<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Alert CSMs on what each account is interested in so they\u2019re the first to know<\/span><\/li>\n<\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2ced9f3 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2ced9f3\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0927411\" data-id=\"0927411\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ab0ef73 elementor-widget elementor-widget-text-editor\" data-id=\"ab0ef73\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h2><strong>How to proactively organize your events to collect meaningful intent data<\/strong><\/h2><p><span style=\"font-weight: 400;\">There is a lot of data you can collect <\/span><i><span style=\"font-weight: 400;\">after<\/span><\/i><span style=\"font-weight: 400;\"> an event. When you\u2019re using Airmeet, you\u2019ll collect this data automatically. We break event data into 4 categories:<\/span><\/p><ol><li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/www.airmeet.com\/hub\/blog\/event-registrant-attendee-data\/\"><span style=\"font-weight: 400;\">Registration &amp; Attendee Data<\/span><\/a><span style=\"font-weight: 400;\">\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Session Performance<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Engagement Data<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">CRM \/ Audience Segmentation<\/span><\/li><\/ol><p><span style=\"font-weight: 400;\">But, to really maximize the opportunity of event intent specifically (as opposed to reporting and analysis), you need to <\/span><b>map out the data you want to learn <\/b><b><i>before<\/i><\/b><b> your event goes live<\/b><span style=\"font-weight: 400;\">. Goals for event intent need to happen during the planning phase.<\/span><\/p><p><span style=\"font-weight: 400;\">Here are some <\/span><b>examples of how to work intent into your events<\/b><span style=\"font-weight: 400;\">:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><b>For marketing<\/b><span style=\"font-weight: 400;\"> &#8211; Add a poll for top pain points so marketers can automate follow-up content offers after the event.\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>For sales<\/b><span style=\"font-weight: 400;\"> &#8211; Set up a high-intent action alert, like requesting a demo, so sales teams can chat with target accounts live during the event.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>For CS<\/b><span style=\"font-weight: 400;\"> &#8211; Create session themes that correspond to implementation initiatives so CSMs can reach out to their accounts and help them implement the features they\u2019re most interested in.<\/span><\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6068d5f elementor-widget elementor-widget-image\" data-id=\"6068d5f\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"725\" height=\"971\" src=\"https:\/\/dev-hub.airmeet.com\/hub\/wp-content\/uploads\/2023\/02\/Group-11653-1.png\" class=\"attachment-large size-large wp-image-81399\" alt=\"how to work intent into your events\" loading=\"lazy\" srcset=\"https:\/\/dev-hub.airmeet.com\/hub\/wp-content\/uploads\/2023\/02\/Group-11653-1.png 725w, https:\/\/dev-hub.airmeet.com\/hub\/wp-content\/uploads\/2023\/02\/Group-11653-1-224x300.png 224w\" sizes=\"(max-width: 725px) 100vw, 725px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0f33e01 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0f33e01\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-541766e\" data-id=\"541766e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c841b35 elementor-widget elementor-widget-text-editor\" data-id=\"c841b35\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h2><strong>Put event intent to use with Airmeet<\/strong><\/h2><p><span style=\"font-weight: 400;\">This year, our product roadmap and content will focus heavily on helping our customers collect and utilize event intent data.\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">We\u2019ll be teaching you how to strategically plan your events to generate more intent data and how to help each customer-facing team make the most of it. At the same time, our product team is hard at work developing intent scoring, unified attendee profiles, ROI attribution, high-intent alerts, and automated workflows.<\/span><\/p><p><a href=\"https:\/\/www.airmeet.com\/hub\/events\/eventions\/\"><b>Join us at an upcoming Eventions<\/b><\/a><b> to stay informed of how to have quality interactions and generate more pipeline with event intent.<\/b><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Intent data is about to get a lot more interesting. We\u2019re introducing event intent. It\u2019s the best way for B2B sales, marketing, and customer success teams to know what each customer wants.<\/p>\n","protected":false},"author":50,"featured_media":81392,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"episode_type":"","audio_file":"","cover_image":"","cover_image_id":"","duration":"","filesize":"","date_recorded":"","explicit":"","block":"","filesize_raw":""},"categories":[1],"tags":[234],"industries":[],"use_cases":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v15.1.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Event Intent - Why Every CMO Should Care About It<\/title>\n<meta name=\"description\" content=\"When your target audience registers for, attends, and engages with your event, you can use that event intent data for B2B sales and marketing.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/dev-hub.airmeet.com\/hub\/blog\/event-intent-and-why-every-cmo-should-care-about-it\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Event Intent - 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